Article 1
The Pompeii Archaeological Park may be visited by members of the public holding a personalised (name-specific) ticket. Visitors are required to behave decorously and to promptly report to the custodial staff any breaches of the rules or inconveniences observed.
Article 2
2.1 In order to access the Pompeii Archaeological Park, visitors must hold a personalised (name-specific) ticket, meaning a ticket issued by the entity entrusted with the ticketing service, which uniquely states the visitor’s name as well as the day and the time slot for access.
2.2 The personalised ticket, which is personal and non-transferable, may be purchased:
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online, through the portal indicated on the official website of the Pompeii Archaeological Park;
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at the Park’s ticket offices, upon presentation of a valid identity document.
2.3 At each entry, staff are authorised to request an identity document in order to verify that the name on the ticket corresponds to the person using it. In the event of any mismatch, the visitor will not be admitted and will not be entitled to a refund. The Park reserves the right to carry out random checks at any time during the visit.
2.4 Personalised tickets are non-refundable, except in cases of extraordinary closure of the Park. Changes to the name or the visit date are not permitted.
Article 3
3.1 Annex A to these regulations sets out the access time slots and the corresponding maximum number of visitors admitted for each slot.
3.2 By reasoned decision, the Director General of the Pompeii Archaeological Park may amend or supplement Annex A on the basis of an assessment carried out in light of the needs of conservation of the cultural heritage, the safety requirements of visitors and staff, expected visitor flows depending on the season, and any temporary contingencies linked to security reasons or to a decreased or increased hosting capacity.
Article 4
4.1 Groups of visitors organised by professional tourism operators accredited with the entity entrusted with the ticketing service are admitted with a single group ticket bearing the tour operator’s name.
4.2 Annex B to these regulations sets out the minimum size of an organised group required in order to exercise the option referred to in Article 4.1 above. By reasoned decision, the Director General of the Pompeii Archaeological Park may amend or supplement Annex B on the basis of an assessment carried out in light of the needs for direct and indirect protection of the site and of visitors, also with a view to preventing and combating secondary ticketing, touting, hoarding of admission tickets, or other similar phenomena.
4.3 Organised groups of more than 35 persons are not allowed access. In any case, for groups of more than 15 persons, the use of whisper devices and/or earphones is mandatory.
Article 5
Throughout the Archaeological Park, it is prohibited to:
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bring in explosives, firearms, and knives, except for law enforcement personnel on duty;
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engage in itinerant/ambulant trading;
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dispose of any kind of waste outside the designated bins;
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throw any object onto counters, into basins, or into fountains;
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operate radios or other sound devices at high volume;
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get excessively close to and touch objects, frescoes, furnishings, etc.;
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deface floors, walls, ancient furnishings, frescoes, benches, statues, fountains, counters, and any other surface with sharp objects, markers, pencils, paint, or any other means;
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consume food outside the areas specifically designated for that purpose;
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bring in professional optical and audio equipment (video cameras, microphones, audio mixers, etc.). To take photographs or film/video footage for professional or commercial purposes, formal authorisation from the Administration is required. Pursuant to Articles 106, 107 and 108 of Legislative Decree no. 42/2004, in the absence of explicit written authorisation, photographic and video recording is permitted exclusively for personal use or for study purposes, or by public or private entities for enhancement/valorisation purposes, provided that it is carried out on a non-profit basis;
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bring in medium- and large-sized dogs, even if on a leash and muzzled. Only dogs not exceeding 10 kg in weight and a maximum height of 40 cm are allowed. Admitted animals must be on a leash, must be carried in visitors’ arms inside buildings, and visitors are required to collect their droppings;
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without prejudice to the above, feed animals, or introduce and abandon animals of any species. Visitors are invited not to approach any unattended animals that may be present in the area;
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bring in unauthorised vehicles of any kind (including electric vehicles);
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bring in bicycles, scooters, and other motorised means of transport;
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visit while wearing indecent clothing and/or bare-chested;
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enter with suitcases and bulky bags (maximum permitted dimensions: 30 × 30 × 15 cm) and other cumbersome items, which must be left at the luggage deposit;
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speak loudly, run, or disturb other visitors in any way;
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smoke outside the areas where smoking is permitted;
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pick any kind of fruit or flower;
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light fires, throw lit cigarettes, or otherwise behave in ways that may create a fire hazard;
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dig holes;
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climb or scramble on walls, fountains, counters, or any ancient structure or furnishing;
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enter areas cordoned off by barriers and deterrents;
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climb over barriers, fences, deterrents, or ropes delimiting spaces and/or areas;
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open closed or partly closed gates and stop on the edges of excavations;
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display flags and banners;
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use drones (Remotely Piloted Aircraft System – RPAS/SAPR) without the appropriate authorisation. For authorisations, please refer to the section of the website: http://pompeiisites.org/parco-archeologico-di-pompei/autorizzazioni-e-modulistica/;
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use distinctive stickers/adhesive badges;
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mistreat the Park’s animals;
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damage or deface in any way trees, shrubs, or wild animal dens;
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leave fountain taps running after use.
Article 6
Access to the Pompeii Archaeological Park with audio guide devices is prohibited, except for those provided by the Park’s official concessionaires or by entities duly authorised by the Park.
Article 7
By way of derogation from Article 5 above, guide dogs assisting persons with disabilities are allowed access. Those intending to be accompanied by such dogs must present suitable certification at the entrance.
Article 8
Visitors are required to:
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state their identity and show their admission ticket to any security/inspection staff member who requests it;
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keep to the established visitor routes. It is prohibited to follow alternative routes other than those indicated by appropriate signage and deterrents;
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comply with the visiting rules for special sites, where duly displayed at the entrance;
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sort waste for separate collection.
Article 9
By visiting the Pompeii Archaeological Park, visitors accept and acknowledge that the internal routes within the Site—coinciding for the most part with the ancient city—feature changes in level and variable heights, as well as more or less marked unevenness. Visitors are therefore required to exercise the utmost care and attention in order to avoid trips, sprains, and other injuries. Any damage to persons or property resulting from a lack of diligence and prudence appropriate to the nature of the archaeological area falls outside the responsibility of the Pompeii Archaeological Park, with the consequent exclusion of any claim for compensation. Likewise, given the Site’s natural fragility due to the historic nature of its structures, the Administration shall bear no responsibility for any damage to persons or property caused by fortuitous events not attributable to negligent neglect.
9.1 Without prejudice to the above, in order to make the visit to the archaeological area safer, visitors are required to observe the following recommendations:
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wear comfortable shoes;
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pay attention to the possible presence of stray dogs that may have breached the Park’s perimeter defences; visitors are advised to keep their distance and remain alert;
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visiting the Park involves considerable physical effort; accordingly, persons with mobility difficulties and those with heart conditions are advised to exercise the utmost caution;
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during thunderstorms, avoid sheltering under trees or other plants.
9.2 In addition to what is expressly provided for in these regulations, visitors are required to read and comply with the provisions contained in notices and recommendations (including those relating to safety) posted at the Park entrances or, in any case, disseminated via the website or other official Park communication channels.
Article 10
Without prejudice to any criminal liability and administrative penalties, visitors are civilly liable towards the Pompeii Archaeological Park for any damage caused as a result of negligence, imprudence, or failure to comply with the obligations and prohibitions established by these regulations. Group leaders and school chaperones are responsible for ensuring that individual members comply with the regulations.
Article 11
The Pompeii Archaeological Park reserves the right to remove visitors who do not comply with the obligations and prohibitions laid down in these regulations, with particular reference to the following cases:
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refusal by the visitor and/or the accompanying person to state their identity and show the admission ticket to the security/inspection staff member who requests it;
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violence or threats against security/inspection staff, other personnel, and visitors;
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harassment of a visitor or any person present in the Archaeological Park;
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any act contrary to decency.
Likewise, group leaders and school chaperones may be temporarily barred from access to the Pompeii Archaeological Park in the event of repeated breaches of the regulations by them or by individual members of the group or school party.
ANNEX A
to the General Conditions and Access Regulations of the Pompeii Archaeological Park
Pursuant to Article 3.1 of the General Conditions and Access Regulations of the Pompeii Archaeological Park, the following access time slots are established:
From 1 November to 31 March
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1st slot: 09:00 – 13:00
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2nd slot: 13:01 – 15:30
From 1 April to 31 October
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1st slot: 09:00 – 13:00
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2nd slot: 13:01 – 17:30
Pursuant to Article 3.2 of the General Conditions and Access Regulations of the Pompeii Archaeological Park, a daily limit of 20,000 entries per day is established, allocated as 15,000 entries in the first time slot and 5,000 entries in the second time slot.
ANNEX B
to the General Conditions and Access Regulations of the Pompeii Archaeological Park
For the purposes of exercising the option referred to in Article 4.1 of the General Conditions and Access Regulations of the Pompeii Archaeological Park, an organised group must have a minimum size of five persons.
Source: Pompeii Archaeological Park